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Privacy Policy

Information collection and use

We are responsible for the processing of any personal information you provide to this website and we are notified where required in Malaysia under the relevant data protection legislation of Malaysia.

We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain from you.

Why do we need your personal information?

When you use services provided on this website, you will be asked to provide certain information such as your name and contact details. We will store this information and hold it on computers or otherwise. We will use this information in the following ways:

> To fulfill our agreement with you, or contacting you if there is a problem with your reservation.

> To register you with our website and administer our Website services where you have registered to receive these. You can unsubscribe from these services at any time.

> To administer any promotional offer you may enter and notify winners.

> To answer any queries which you may send to us by email.

> In order to conduct customer satisfaction surveys.

> To meet our legal compliance obligations.

> For crime prevention and detection.

> For direct marketing purposes, as set out in detail below.

We need to know the names of all tutors and students registering with us. If you are registering on behalf of someone else, you must obtain their consent to use their personal information. We processed on the basis that you have obtained this consent.

How do we use your personal information?

Information you provide or that is obtained by us will be used by us to enable us to review, develop and improve the services which we offer. We may also inform you about new products and services, and special offers of Faydtutor.com and selected third parties should you have opted these.

To whom do we disclose your personal information?

Faydtutor does not sell, or trade your personal information to third parties.

We may give information about you as follows:

> Faydtutor.com may provide its third party service providers and processors with access to your personal information. These services providers may include : our data warehouse and customer relationship management center, marketing organizations, who may provide support marketing and promotional communications; internet service providers who administer our webpage and provide internet services and host our facilities; and consumer research companies that assist Faydtutor.com with understanding consumer interests by conducting surveys. Faydtutor.com only shares your personal information to the extent required for the performance of such services.

> Faydtutor.com may also disclose your personal information as permitted or required by law. For example, Faydtutor.com will disclose personal information to those governmental bodies who have authority to obtain it, in order to comply with a warrant or subpoena issued by a court of complete jurisdiction.

> To anyone to whom we transfer or may transfer our rights and duties under our agreement with you.

> If we have duty to do so, or if the law allows us to do so.

> To our employees and agents to do any of the above on our behalf, now or in the future.

Consent

By choosing to provide Faydtutor.com with your personal information, you are consenting to its use in accordance with the principle outlined in this Privacy Statement and as outlined at the time you are asked to provide any information. Faydtutor.com may contact you by phone or email in order to provide you with updates pertaining to its services as well as information about additional offers, products or events that Faydtutor.com believes may be of interest to you. You can choose to unsubscribe to these updates or from having your personal information used for market research purposes.

Withdrawing your consent

All marketing communications Faydtutor.com sends to you will provide you with a way to withdraw your consent. If you no longer wish to receive promotional materials, you may opt-out of receiving these communications by clicking here, this will remove you from Faydtutor.com mailing list. Please note that if you do not consent to Faydtutor.com use and disclosure of your personal information, this may affect our ability to provide you with particular products and services.

Security

We will take appropriate steps to protect the personal information you share with us. We have implemented technology and security features to safeguard the privacy of your personal information.

Aggregate Data

We may aggregate personal information and remove any identifying elements in order to analyze patterns and improve our marketing and promotional efforts, to analyze website use, to improve our contents and product offerings, and to customize our site’s content, layout and services. We gather certain usage information like the number and frequency of visitors to this site. This information may include which URL you next to go to, what browser you are using, and your IP address. We only use such data in aggregate. This collective data help us to determine how much our customers use parts of this site, and do internal research on our user’s demographics, interests and behavior to better understand and serve you.

Cookies

A ‘cookie’ is a small bit of text used by a browser to store information. When you visit a site that uses cookie, the web server will request permission to pass a cookie to your browser. If accepted, it will occupy only a few bytes on your hard drive and can improve your web surfing experience. Faydtutor.com use cookies to track customer visits through our site. This information enables us to save your time when returning to the site by saving your password so you do not have to re-enter it each time you visit. Cookies cannot profile your system or collect information from your hard drive. And although you may receive cookies from many different sites, each cookie can only be read by the web server that originally issued it. Most browsers are initially set up to accept cookies, but you can set your browsers to refuse cookies.

Links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of websites not operated by us or an entity in the ‘Fayd Enterprise’. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. This privacy statements applies solely to information collected by our website.

Access to your personal information

You have the right to see personal information we keep about you. We will endeavour to provide the information you require within a reasonable time. There maybe a small monetary charge for same requests, depending on the information requested. If you are concerned that any of the information we hold on you is incorrect, please contact us.

Notification of changes

If we decide to change our Privacy Statement, we will post these changes on our website so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we use your information in this different manner. We will use information in accordance with the Privacy Statement under which the information was collected.